What Are Billable Hours

Billable hours refers to the time spent on all activities on services for your client or employer that you’re getting payed for.

Payton Young

Co-Founder, Clasp

Management

Management

Management

A calculator ontop a table
A calculator ontop a table
A calculator ontop a table

Definition of billable hours?

Billable hours represent the time a lawyer spends performing work that materially advances a client’s matter—drafting, reviewing evidence, researching, preparing filings, negotiating, meeting with clients, and appearing in court. Firms use them because they tie compensation directly to legal labor and provide a predictable structure for revenue, forecasting, and staffing.

Why do firms struggle to capture all their billable time?

The issue isn’t that lawyers don’t understand billable hours—it’s that outdated workflows make accurate capture nearly impossible. Time gets lost when attorneys juggle multiple systems, search through scattered documents, re-assemble filings, or handle manual tasks that interrupt real legal work. These inefficiencies suppress utilization rates and lead to billable time that simply never gets recorded.

What is the solution?

CLASP closes the capture gap by eliminating the administrative friction that prevents time from being billed in the first place. When drafting, document organization, timelines, and case intelligence all originate from one unified platform—and when the AI understands your actual case documents rather than relying on generic prompts—lawyers spend more time on substantive analysis and less time on clerical assembly.

Firms using CLASP have seen an average 13% increase in billable hours, not because attorneys are working longer hours, but because they’re recovering time that used to be lost. Searching for documents, reformatting briefs, checking citations, and stitching exhibits together used to be non-billable overhead. CLASP automates or accelerates those steps, shifting hours back into billable legal work.

What does better time capture look like in practice?

Accurate, near-real-time timekeeping becomes a natural byproduct of clean workflows. When case materials are centralized and drafting is generated from a system already grounded in the facts of the case, attorneys reclaim minutes and hours that once disappeared into administrative noise. This leads to more hours recorded, fewer write-offs, and a notable increase in realized revenue—all without disrupting how lawyers prefer to practice.

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